Our Story

Our leading software and services provide Digital Banking and Core Banking solutions based on the latest technologies and industry requirements, that are optimised to align with client needs.

What sets us apart is our in-depth knowledge of the Australian financial services industry arising from our 30 years history in providing to the banking sector.   Our clients enjoy having a single point of contact for all their technical support needs and benefit from aggregated pricing on developments to keep abreast with the ever-changing needs of banking technology. In the provision of our managed services, security and privacy of data remain paramount.

Having carried out over 80 transitions with a 100% success rate, our proven platform supports our clients' growth strategies. Additionally, being unique in the market as the only company in Australia offering hosted services in combination with our software solutions, we're able to deliver strategic, operational and cost efficiencies that could not be gained from sourcing the functions from two separate providers. Consequently, we gain a much deeper understanding of our clients resulting in our ability to provide the highest level of client engagement and collaboration. After all, clients are our main priority; without them, we have no purpose.

 

History

Data Action was set up as a co-operative in 1986 by five forward thinking South Australia credit unions with the vision of becoming the preferred technology partner of the customer-owned banking industry. Over the next decade, we expanded nationally and in 1997 we purchased the Phoenix Core Banking System.  In 2011 we purchased the intellectual property and selling rights for Phoenix in Australia and New Zealand and rebranded to DA Core Banking System. 

We've carried out over 80 conversions with a 100% success rate - that's pretty unique in our industry where consumers are quick to complain if their mobile or internet banking is not available.

Our client base now includes mutual banks, church investment funds and digital banks.  Through our clients, we are proud to be dealing with over 1 million banking customers and $33+ billion in client assets.  From  a small office in Adelaide, we've now grown to over 170 staff across Adelaide and Sydney, along with our network in Melbourne and Brisbane which enables us to service our clients across Australia.