This policy states DA’s commitment to safeguarding the confidentiality and integrity of the personal or sensitive information it may collect, process and store at any time in respect of any individual in accordance with the requirements of the Privacy Act 1988 (Cth) and the accompanying 13 Australian Privacy Principles.
Personal Information Definition
The Privacy Act 1988, defines “personal information” as: “information or an opinion about an identified individual, or an individual who is reasonably identifiable:
The types of information that are deemed personal information are unlimited and can vary widely.
Individual Identifiers and Identification Information
The Privacy Act defines the “identifier of an individual” as:
“a number, letter or symbol, or a combination of any or all of those things, that is used to identify the individual or to verify the identity of the individual, but does not include:
Further, identification information about an individual is defined as:
Personally identifiable information (PII), while not defined under the Privacy Act, is a commonly used term in the finance industry. Common examples of a personal identifier of an individual (PII) are a Bank Account Number, a Tax File Number or Medicare Number, passport number, credit information and employee record information.
Sensitive Personal Information
In addition to “personal information”, the act also defines a subset of personal information called “sensitive information”. “Sensitive personal information” is generally given a higher level of protection under the Privacy Act than other personal information. Examples include an individual’s health, genetic and biometric information, and information about an individual’s race or ethnicity, political opinions or associations, religious or philosophical beliefs, sexual orientation or criminal record.
Policy Detail: Australian Privacy Principles
There are 13 Australian Privacy Principles (APPs) embedded within the Privacy Act that entities must adhere to, which govern the standards, rights and obligations around:
Personal Information Collection
DA collects personal information in a variety of ways, including electronic interaction, physical documentation, in person and through the provision of services and products we provide. DA does not collect personal information via social media platforms.
DA will only collect personal information by lawful means for the purposes related to the business function or activity
We will endeavor to collect personal information directly from the individual. However, in the course of operating our business, we may collect personal information from third parties such as suppliers, recruitment agencies, contractors, our clients and business partners.
Use Of Personal Information
DA will limit the collection and use of any personal data to the primary purpose for which it was collected, except:
DA does not sell or trade personal identification information with others, including entities overseas.
Quality and Security Management of Personal Information
It is important to us that your personal information is up to date. DA will take all reasonable steps to ensure:
If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
DA ensures that personal information is only accessed within the secure environment of the network or an authorised cloud or storage service.
DA uses secure methods to destroy or de-identify any personal information when the law permits, provided the information is no longer needed by us or our clients for any purpose.
Access and Correction
Individuals have the right to request access to their personal information and to request that it is corrected if it is out of date or incorrect. DA will not require a reason for such a request however identification may be required before the personal information is released. A reasonable fee may be charged if providing access is manifestly unfounded, excessive, or requires significant amount of time in order to provide it in an appropriate format.
Request for access or correction of personal information should be addressed to DA’s Privacy Officer. Requests will be addressed in a timely manner, and if we are unable to provide access, we will inform the requestor of the reason for the decision.
DA will not provide access to, or correct, personal information collected by our clients from their members, employees and suppliers, except for accepted business as usual activities, or as directed by the client in writing, or unless as directed by law.
Non-Disclosure of Personal Information
All contractors and third parties, business partners and vendors are required to sign a Non- Disclosure Agreement prior to commencement of contractual obligations and are bound to keep data confidential and may not use it for any purpose other than to fulfil their function.
All DA employees are required to sign and comply with confidentiality clauses as part of their employment contracts.
Inquiries and Complaints
DA is committed to dealing with complaints in relation to privacy and resolving issues in a reasonable timeframe.
If you are not satisfied with the handling of the complaint, you may refer your concerns to the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.
Employees found to be non-compliant with this policy may be subject to disciplinary action, up to and including termination of employment.
Any vendor, consultant, or contractor found to be non-compliant with this policy may be subject to measures up to and including removal of access rights and termination of contract(s).
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